Shopping cart

Your Cart is empty

Go to Shop

Subtotal:

$113.00
Hotline:

+1 855-673-5515

General FAQs

1. Do you offer international shipping for electronic gadgets?

Yes, we offer international shipping for most of our products. Shipping charges and delivery timelines vary depending on the destination.

2. Can I track my order after purchasing?

Absolutely! Once your order is dispatched, we provide a tracking number via email so you can monitor your delivery in real time.

3. Do you offer product installation services?

Yes, we offer professional installation services for select products such as CCTV cameras and Smart TVs. Please check the product page or contact customer support for availability.

4. Are all products covered under warranty?

Yes, all electronic gadgets sold on Kenoxis come with a manufacturer’s warranty. The warranty period varies by brand and product category.

5. Can I return or exchange a product if I change my mind?

We accept returns and exchanges within a specified period, provided the product is unused and in its original packaging. Please review our Return Policy for more details.

Laptops & Desktops

6. What’s the difference between a gaming laptop and a business laptop?

Gaming laptops have high-performance GPUs, better cooling systems, and high refresh rate displays, while business laptops prioritize portability, battery life, and security features.

7. Can I upgrade RAM and storage on my laptop or desktop?

Yes, most desktops and some laptops allow RAM and storage upgrades. However, certain models come with soldered components, making upgrades difficult. Check the specifications before purchasing.

8. Do your laptops come with pre-installed operating systems?

Yes, most laptops and desktops come with Windows, macOS, or Linux pre-installed. The product description will specify the OS included.

Tablets

9. Can I use a tablet as a replacement for a laptop?

Yes, depending on your usage. High-end tablets with detachable keyboards and powerful processors can handle office tasks, multimedia, and some creative work efficiently.

10. Do your tablets support SIM cards for mobile connectivity?

Yes, we offer both Wi-Fi-only and cellular-enabled tablets. Check the product specifications to find the right one for you.

11. What’s the difference between an e-reader and a regular tablet?

E-readers use e-ink displays optimized for reading with minimal eye strain and long battery life, whereas tablets have LCD or OLED screens for multimedia and productivity tasks.

CCTV Cameras

12. Do you provide cloud storage for CCTV camera recordings?

Some of our CCTV cameras support cloud storage services, while others require external hard drives or SD cards. Check the product details for compatibility.

13. Can I access my CCTV footage remotely?

Yes, most of our CCTV cameras come with mobile apps that allow remote viewing and playback. Ensure you have a stable internet connection for seamless access.

14. What’s the difference between wired and wireless CCTV cameras?

Wired cameras require a physical connection to a power source and DVR, while wireless cameras connect via Wi-Fi but still need a power source. Wireless cameras offer more flexibility for installation.

TVs

15. What is the difference between OLED, QLED, and LED TVs?

OLED: Self-lit pixels for deep blacks and vibrant colors.
QLED: Quantum dots enhance brightness and color accuracy.
LED: Backlit panels that provide good picture quality at an affordable price.

16. Do you sell Smart TVs with built-in apps like Netflix and YouTube?

Yes, our Smart TVs come preloaded with popular streaming apps, and many allow you to install additional apps from their respective stores.

17. Can I mount my TV on the wall?

Yes, most of our TVs are wall-mountable. We also sell compatible mounting brackets for a secure setup.

Headphones & Audio

18. What’s the difference between noise-canceling and noise-isolating headphones?

Noise-Canceling: Uses active noise cancellation (ANC) technology to block ambient noise.
Noise-Isolating: Physically blocks external noise through ear-cup design but doesn’t use electronic cancellation.

19. Do wireless headphones work with all devices?

Most wireless headphones use Bluetooth and are compatible with smartphones, tablets, laptops, and smart TVs. Some may require specific Bluetooth versions for optimal performance.

20. How long does the battery last on wireless headphones?

Battery life varies by model. Some premium headphones offer up to 40 hours of playback, while others may need recharging after 8-12 hours of use.